Privacy Policy
Learn how Pristine Aura collects, uses and protects your personal information.
1. Information We Collect
When you submit a booking form or contact us, we may collect the following personal information:
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Full name
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Email address
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Phone number
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Service address and property details
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Preferred date and time
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Additional notes or requests
We only collect information that is necessary to respond to your enquiry and provide our cleaning services.
2. How We Use Your Information
We use your information to:
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Respond to your enquiries and provide quotations
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Communicate with you about your booking or service
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Schedule and manage our cleaning services
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Improve our services and customer experience
We will not use your personal data for marketing purposes without your consent.
3. How We Store and Protect Your Information
Your information is securely collected through Wix Forms and stored in systems provided by Wix and Google (Google Sheets).
We take reasonable measures to protect your data from loss, misuse, unauthorised access, disclosure, alteration or destruction.
4. Sharing of Information
We do not sell or rent your personal data. Your information may be shared with trusted third-party service providers (such as Wix and Google) who assist us in operating our website and managing our data.
These providers are required to keep your information secure and use it only for the purpose we specify.
5. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes stated above, or as required by law.
6. Your Rights
You have the right to access, correct or request the deletion of your personal data.
If you have any questions or requests regarding your data, please contact us using the details below.
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your data,
please contact us at:
Last updated: 9 Sep 2026